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I can't make long-distance calls

If you find that you are able to make local, but no "1+" long-distance dialed calls through your designated long-distance carrier, consider the following: Check first to ensure that you have not subscribed to one of the call restriction products which allows you to restrict the numbers that can be called from your telephone. Your…

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I Can't Make Phone Calls

If you have a dial tone and can't call out, the trouble may be with the phone itself, the cord, or with the phone wire inside the premises. Check first to ensure that you have not subscribed to one of the call restriction products which allows you to restrict the numbers that can be called…

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I Hear Other Conversations On My Telephone Line

The interference may be caused by radio frequency signals from amateur citizens' bands (CB) and AM/FM broadcast stations. Sometimes your telephone equipment can act as an antenna for these signals. The installation of a modular filter, obtainable from most stores selling telephone equipment, may help. There are also a few other things you can try…

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I'm Having Problems With The Wiring Inside My Home

Inside wire, which includes phone jacks, is the responsibility of the customer to maintain and repair. If you suspect that the problems you are experiencing are due to inside wire or phone jacks you can call us to make repairs. If you are a residence customer and subscribe to Pioneer Total Care, we'll repair your…

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My Phone Is Dead; I Have No Dial Tone

No dial tone? Going through this step-by-step troubleshooting guide might help. Ask yourself the following questions: Are all the telephone's completely plugged in at the jack and/or the base of the phone? Are all phones, fax machines, and other home office equipment properly hung up? Are there any cuts or frays in the cords? If…

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