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Emergency Broadband Benefit Program

MAY 10, 2021- Today, Pioneer announced it is working to help build consumer awareness about the Emergency Broadband Benefit, a new Federal Communications Commission (FCC) program.  The temporary benefit will help to lower the cost of broadband service for eligible households during the on-going COVID-19 pandemic.

The $3.2B Emergency Broadband Benefit program provides a discount of up to a $50 per month toward broadband service for eligible households and up to $75 per month for qualifying households on qualifying Tribal lands. 

A household is eligible if one member of the household meets at least one of the criteria below: 

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or the FCC’s Lifeline program;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income through job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Emergency Broadband Benefit enrollment will begin (opened) on May 12, 2021. Eligible households can enroll through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail-in application.  Additional information about the Emergency Broadband Benefit is available at  www.fcc.gov/broadbandbenefit, or by calling 833-511-0311 between 9 a.m. and 9 p.m. any day of the week.

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