What is Spoofing?

To deliberately falsify the telephone number and/or name relayed on the Caller ID information to disguise the identity of the calling party. There is nothing the carrier can do to stop this. Consumers should follow these steps to avoid falling victim to malicious caller ID spoofing:

  • Don’t give out personal information in response to an incoming call. Identity thieves are clever – they often pose as representatives of banks, credit card companies, creditors, or government agencies to get people to reveal their account numbers, Social Security numbers, mother’s maiden names, passwords and other identifying information.

If you get an inquiry from a company or government agency seeking personal information, don’t provide it.  Instead, hang up and call the phone number on your account statement, in the phone book, or on the company or agency’s website to find out if they actually need the information requested in the call you received.