Hearing Aid Comp

Hearing Aid Compatibility
Levels of Functionality

Pioneer Cellular offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category as follows:

Advanced handsets incorporate new technologies and advanced data speeds, voice, web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera and video capability, and social media and download functionality. Feature phones can operate on 3G and 4G networks;

Average handsets offer upgraded voice, web browsing, e-mail, camera and video capability, social media and download functionality at an intermediate price; and,

Basic handsets provide lower cost voice service with basic texting, web browsing and e-mail capability.

These phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses; however, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Phone Manufacturer Phone Model FCC ID Frequency Bands M Rating T Rating Hearing Aid Compatible WiFi Compatible Start Date End Date Air Interface Functionality Level
Apple iPhone 4 BCG-E2422B CDMA-850/1900 M4 T4 Yes Yes May-12 14-May CDMA Advanced
Apple iPhone 4S BCG-E2430A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100 N/A N/A Yes Yes May-12 17-Jan CDMA\GSM Advanced
Apple iPhone 5 BCG-E2599A CDMA-800/850/1900/2100-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1800/1900/2100 M4 T4 Yes Yes Sep-12 16-Nov CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 5c BCG-E2644A CDMA-800/850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/900/1700/1800/1900/2100 M3 T4 Yes Yes Sep-13 18-Jan CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 5s BCG-E2642A CDMA-800/850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/900/1700/1800/1900/2100 M3 T4 Yes Yes Sep-13 18-Nov CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 6 BCG-E2816A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/850/900/1700/1800/1900/1900/2100/2500/2600 M3 T4 Yes Yes Sep-14 16-Aug CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 6 Plus BCG-E2817A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/850/900/1700/1800/1900/1900/2100/2500/2600 M3 T4 Yes Yes Sep-14 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 6s BCG-E2946A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/700/750/800/850/850/900/1700/1800/1900/1900/2100/2300/2300/2500/2600 M3 T4 Yes Yes Sep-15 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 6s Plus BCG-E2944A CDMA-850/1700/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/700/750/800/850/850/900/1700/1800/1900/1900/2100/2300/2300/2500/2600 M3 T4 Yes Yes Sep-15 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 7 BCG-E3085A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-16 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 7 Plus BCG-E3087A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-16 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 8 BCG-E3159A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-17 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone 8 Plus BCG-E3160A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-17 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone SE BCG-E2945A CDMA-850/1700/1900/2100-GSM-850/900/1800/1900-WCMDA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100 M3 T4 Yes Yes Apr-16 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone X BCG-E3161A CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Oct-17 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone Xr BCG-E3220A CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-600/700/750/800/850/900/1500/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Oct-18 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone Xs BCG-E3218A CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-600/700/750/800/850/900/1500/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-18 Present CDMA\GSM\WCDMA\LTE Advanced
Apple iPhone Xs Max BCG-E3219A CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-600/700/750/800/850/900/1500/1700/1800/1900/2100/2300/2500/2600 M3 T4 Yes Yes Sep-18 Present CDMA\GSM\WCDMA\LTE Advanced
HTC Desire 4G LTE 6410 NM8PJ53100 CDMA-850/1900-LTE-750 M4 T4 Yes Yes Dec-12 Dec-18 CDMA Advanced
HTC One M8 NM80P6B200 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700/1800/2600 M4 T3 Yes Yes Jun-14 17-Feb CDMA\GSM\WCDMA\LTE Advanced
HTC One M9 NM80PJA300 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T4 Yes Yes Jun-15 18-May CDMA\GSM\WCDMA\LTE Advanced
Kyocera Durascout V65E6782 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1750 M4 T3 Yes Yes Mar-15 18-Apr CDMA\GSM\WCDMA\LTE Advanced
LG AN170 ZNFVN170 CDMA-850/1900 M4 T4 Yes No Nov-14 Present CDMA Basic
LG AN220 Wine LTE ZNFAN220 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-700/800/850/1700/1900 M3 T4 Yes Yes Sep-18 Present CDMA\GSM\WCDMA\LTE Average
LG G3 AS985 ZNFVS985 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700/2600 M4 T3 Yes Yes Sep-14 16-Dec CDMA\GSM\WCDMA\LTE Advanced
LG G4 AS986 ZNFVS986 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700/2600 M3 T3 Yes Yes Jul-15 17-Feb CDMA\GSM\WCDMA\LTE Advanced
LG G5 AS992 ZNFLS992 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-700/850/1700/1800/1900/2500 M3 T3 Yes Yes Feb-17 Present CDMA\GSM\WCDMA\LTE Advanced
LG G5 RS988 ZNFVS987 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-700/800/850/1700/1800/1900/2100/2600 M3 T3 Yes Yes Jul-16 Present CDMA\GSM\WCDMA\LTE Advanced
LG K20 RS501 ZNFVS501 CDMA-850/1900-GSM-850/900/1800/1900-LTE-700/850/1700/1900 M3 T3 Yes Yes Jul-17 Present CDMA\GSM\LTE Advanced
LG K30 CV3 ZNFX410UM CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-1700-LTE-700/850/1700/1900 M3 T3 Yes Yes Jun-18 Present CDMA\GSM\WCDMA\LTE Advanced
LG K8 AS375 ZNFUS375 CDMA-850/1900-LTE-700-850-1700-1900 M4 T4 Yes Yes Jan-17 Present CDMA\LTE Advanced
LG K8+ X210 ZNFSP200 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-700/750/850/1700/1900 M4 T3 Yes Yes May-18 Present CDMA\GSM\WCDMA\LTE Advanced
LG Optimus F5 4G LTE ZNFVS870 CDMA-850/1900-LTE-750 M4 T3 Yes Yes May-13 16-Mar CDMA\GSM\WCDMA\LTE Advanced
LG Stylo 4 Q710 ZNFQ710US CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900/2100-LTE-600/700/750/800/850/1700/1800/1900/2100/2500/2600 M4 T3 Yes Yes Sep-18 Present CDMA\GSM\WCDMA\LTE Advanced
LG X Charge US601 ZNFSP320 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-700/800/850/1900/1950/2500 M3 T3 Yes Yes Feb-18 Present CDMA\GSM\WCDMA\LTE Advanced
Motorola Maxx XT1250 IHDT56PK1 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1800/1900-LTE-750/1700/1800/1900/2600 M4 T3 Yes Yes Jan-15 17-Oct CDMA\GSM\WCDMA\LTE Advanced
Motorola Moto E XT1529 IHDT56QC8 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-750/850/1700/1900 M3 T3 Yes Yes Aug-15 17-Feb CDMA\GSM\WCDMA\LTE Advanced
Motorola Moto G XT1031 IHDT56PF3 CDMA-850/1900 M3 T4 Yes Yes May-14 17-Jun CDMA Advanced
Motorola Moto X XT1050 IHDT56PB3 CDMA-850/1900-LTE-700/850/1700 M3 T3 Yes Yes Jan-14 16-Jun CDMA\LTE Advanced
Motorola RAZR MAXX LTE 4G IHDP56ME1 CDMA-850/1900-LTE 750 M3 T3 Yes Yes Sep-12 14-Dec CDMA\LTE Advanced
Motorola Moto G6 Play IHDT56XB1 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/850/900/1700/1800/1900/2100/2300/2500/2600 M3 T3 Yes Yes Oct-18 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy Core Prime G360R6 A3LSMG360V CDMA-800/850/1900-LTE-700/850/1900/2500 M3 T4 Yes Yes Feb-16 17-Jul CDMA\LTE Advanced
Samsung Galaxy J3 J327R6 A3LSMJ327V CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/850/1700/1900/2500 M3 T3 Yes Yes Jul-17 Jul-18 CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy J3 J327R7 A3LSMJ327P CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/850/1700/1900/2500 M3 T3 Yes Yes Jul-17 Jul-18 CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy Note 8 A3LSMN950U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-700/750/800/850/900/1700/1800/1900/2300/2500 M4 T3 Yes Yes Sep-17 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy Note 9 A3LEJPN960 CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-600/700/750/800/850/900/1700/1800/1900/2100/2300/2500/2600 M4 T3 Yes Yes Sep-18 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 4 i545L A3LSCHI545 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700 M3 N/A Yes Yes Oct-13 15-Oct CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 4 mini i435 A3LSCHI435 CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/1900/2100-LTE-750/1700 M3 T3 Yes Yes Feb-14 17-Oct CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 5 G900R6 A3LSMG900V CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700 M3 T3 Yes Yes Jun-14 17-Feb CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 6 A3LSMG920V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T3 Yes Yes Jun-15 17-Mar CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 6 Edge A3LSMG925V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/850/1700/1900 M4 T3 Yes Yes Jun-15 17-Feb CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 7 A3LSMG930US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/800/850/1700/1800/1900 M4 T3 Yes Yes Apr-16 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 7 A3LSMG930US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-850/1700/1800/1900 M4 T3 Yes Yes Nov-16 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 7 Edge A3LSMG935US CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1700/1900/2100-LTE-750/800/850/1700/1800/1900 M4 T3 Yes Yes Sep-16 17-May CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 8 A3LSMG950U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M4 T3 Yes Yes Jun-17 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 8 A3LSMG950U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M4 T3 Yes Yes Jun-17 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 8 Plus A3LSMG955U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M3 T3 Yes Yes Jun-17 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 8 Plus A3LSMG955U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-700/750/850/1700/1900/2300/2500 M3 T3 Yes Yes Jun-17 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 9 A3LSMG960U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-600/700/750/850/1700/1900/2300/2500/2600 M4 T3 Yes Yes Mar-18 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Galaxy S 9 Plus A3LSMG965U CDMA-800/850/1900-GSM-850/900/1800/1900-WCDMA-850/1700/1900-LTE-600/700/750/850/1700/1900/2300/2500/2600 M4 T3 Yes Yes Mar-18 Present CDMA\GSM\WCDMA\LTE Advanced
Samsung Note 5 A3LSMN920V CDMA-850/1900-GSM-850/900/1800/1900-WCDMA-850/900/1900/2100-LTE-750/1700/1900 M4 T3 Yes Yes Dec-15 17-Jun CDMA\GSM\WCDMA\LTE Advanced
Sonim ENDURO XP4400 WYPC21F007AC CDMA-850/1900 M3 T4 Yes No Feb-14 18-Oct CDMA Average
Sonim XP3400 Armor S WYPC21F007AA CMDA-850/1900 M4 T3 Yes No Jul-12 15-Aug CDMA Average
Sonim XP3405 SHIELD WYPC21F007AA CDMA-850/1900 M4 T3 Yes No Nov-13 18-Nov CDMA Average
*Updated 12/4/2018
Explanation of ANSI C63.19 Rating System
for Hearing Aid Compatible Wireless Handsets
  • The American National Standard Institute (ANSI) standard C63.19 sets two standardized ratings for digital handsets.
  • An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1 to 4.
  • To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3’ under the ANSI standard and ‘T3’ for inductive coupling.
  • “M” refers to the RF emissions level of the handset device, and means the device is intended for use with hearing aids in microphone mode. The higher the “M” rating number on the device, the more likely the device can be used with a hearing aid on the microphone setting.
  • “T” refers to the device’s telecoil coupling ability, and means the device is intended for use with hearing aids in telecoil mode. The higher the “T” rating number on the device, the more likely the device can be used with a hearing aid on the telecoil setting. A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. To use the telecoil, generally either the hearing aid is switched to the “T” position or a button on the hearing aid is pushed to select the telecoil program. Some newer hearing aids will automatically switch to telecoil mode when using a phone. The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or “whistling,” and background noise can be reduced especially when using cell phones in noisy places. A hearing health professional can determine whether a hearing aid contains a telecoil and how it is activated.
  • Additional information is available at: http://accesswireless.org/Disability-Categories/Hearing.aspx#faq.
Questions and Answers

Q. Can I return the phone if it does not work for me after purchase?

A.Be sure to understand the return policy (listed under terms and conditions) and any applicable early termination fees or balances due on Device Installment Plans before signing up for any cell phone or service. Since a cell phone’s performance with your hearing aid can change depending on your location, your listening experience outside the store may be different.

Q. Do the FCC HAC regulations guarantee that I will be able to use a cell phone with my hearing aid?

A. While there is no guarantee, phones that comply with Hearing Aid Compatibility (HAC) regulations should improve usability for hearing aid users. Hearing loss and hearing aids are highly individualized so it is still advisable to try a cell phone with your hearing aid in the store before making your cell phone purchase.

Q. How do I know if my hearing aids will work with my cell phone?

A. Most new hearing aids contain RF immune circuitry and about half contain a telecoil. These digital hearing aids are designed to be usable with wireless devices with lower RF emissions and magnetic coupling ability. Your hearing healthcare professional will be able to tell you if your hearing aid is immune to RF interference and may need to contact the manufacturer of your hearing aid to determine its immunity rating. Your hearing healthcare professional will also be able to tell you if your hearing aid contains a telecoil.

Q. What if I cannot find a cell phone that works with my hearing aid?

A. You can check with your hearing healthcare professional to determine if there is a hearing aid option for you that may work better with cell phones. Some users may find that accessories such as neckloops may further assist with their use of HAC rated wireless devices and for using non-rated cell phones.

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