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Hearing Aid Compatibility
Levels of Functionality

Pioneer Cellular offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category as follows:

Advanced handsets incorporate new technologies and advanced data speeds, voice, web browsing and e-mail capability, as well as increased storage, high-resolution display, enhanced camera and video capability, and social media and download functionality. Feature phones can operate on 3G and 4G networks;

Average handsets offer upgraded voice, web browsing, e-mail, camera and video capability, social media and download functionality at an intermediate price; and,

Basic handsets provide lower cost voice service with basic texting, web browsing and e-mail capability.

These phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses; however, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Apple iPhone 11 BCG-E3309A M3 T4 Yes Yes Current Advanced
Apple iPhone 11 Pro BCG-E3305A M3 T4 Yes Yes Current Advanced
Apple iPhone 11 Pro Max BCG-3306A M3 T4 Yes Yes Current Advanced
Apple iPhone 7 BCG-E3085A M3 T4 Yes Yes Current Advanced
Apple iPhone 7 Plus BCG-E3087A M3 T4 Yes Yes Current Advanced
Apple iPhone 8 BCG-E3159A M3 T4 Yes Yes Current Advanced
Apple iPhone 8 Plus BCG-E3160A M3 T4 Yes Yes Current Advanced
Apple iPhone SE (Gen 2) BCG-E3500A M3 T4 Yes Yes Current Advanced
Apple iPhone X BCG-E3161A M3 T4 Yes Yes Current Advanced
Apple iPhone Xr BCG-E3220A M3 T4 Yes Yes Current Advanced
Apple iPhone Xs BCG-E3218A M3 T4 Yes Yes Current Advanced
Apple iPhone Xs Max BCG-E3219A M3 T4 Yes Yes Current Advanced
CAT S48c ZL5S48C M3 T3 Yes Yes Current Advanced
LG AN220 Wine LTE ZNFAN220 M3 T4 Yes Yes Current Basic
LG K20 RS501 ZNFVS501 M3 T3 Yes Yes Current Average
LG K30 CV3 ZNFX410UM M3 T3 Yes Yes Current Average
LG K8+ X210 ZNFSP200 M4 T3 Yes Yes Current Average
Samsung Galaxy A11 ZCASMA115U M4 T3 Yes Yes Current Average
Samsung Galaxy A51 A3LSMA515U M3 T3 Yes Yes Current Average
Samsung Galaxy Note 10 A3LSMN970U M4 T3 Yes Yes Current Advanced
Samsung Galaxy Note 10+ A3LSMN975U M4 T3 Yes Yes Current Advanced
Samsung Galaxy Note 20 A3LSMN981U M3 T3 Yes Yes Current Advanced
Samsung Galaxy Note 20 Ultra A3LSMN986U M3 T3 Yes Yes Current Advanced
Samsung Galaxy S10 A3LSMG973U M4 T3 Yes Yes Current Advanced
Samsung Galaxy S10+ A3LSMG975U M4 T3 Yes Yes Current Advanced
Samsung Galaxy S10e A3LSMG970U M4 T3 Yes Yes Current Advanced
Samsung Galaxy S20 A3LSMG981U M3 T3 Yes Yes Current Advanced
Samsung Galaxy S20 Ultra A3LSMG988U M4 T3 Yes Yes Current Advanced
Samsung Galaxy S20+ A3LSMG986U M4 T3 Yes Yes Current Advanced
Sonim XP3800 WYPPC2223 M3 T4 Yes Yes Current Basic

*Updated 10/01/2020

Explanation of ANSI C63.19 Rating System for
Hearing Aid Compatible Wireless Handsets

  • The American National Standard Institute (ANSI) standard C63.19 sets two standardized ratings for digital handsets.
  • An ‘M’ and ‘T’ rating are used to determine the value of likely interference or immunity of a wireless device in compatibility to a hearing device based on a level of numerical value from 1 to 4.
  • To be considered hearing aid-compatible, a digital wireless handset for acoustic coupling must meet a requirement of ‘M3’ under the ANSI standard and ‘T3’ for inductive coupling.
  • "M" refers to the RF emissions level of the handset device, and means the device is intended for use with hearing aids in microphone mode. The higher the "M" rating number on the device, the more likely the device can be used with a hearing aid on the microphone setting.
  • "T" refers to the device's telecoil coupling ability, and means the device is intended for use with hearing aids in telecoil mode. The higher the "T" rating number on the device, the more likely the device can be used with a hearing aid on the telecoil setting. A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. To use the telecoil, generally either the hearing aid is switched to the "T" position or a button on the hearing aid is pushed to select the telecoil program. Some newer hearing aids will automatically switch to telecoil mode when using a phone. The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or "whistling," and background noise can be reduced especially when using cell phones in noisy places. A hearing health professional can determine whether a hearing aid contains a telecoil and how it is activated.
  • Additional information is available at: https://www.accesswireless.org/resources-for-consumers/hearing-resources

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