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Frequently Asked Questions

Bark can monitor your child’s texts, email, YouTube, and 30+ apps and social media platforms for issues like cyberbullying, adult content, sexual predators, profanity, suicidal ideation, threats of violence, and more. Parents receive text or email alerts only when something potentially problematic occurs online. You won’t have full access to everything on your child’s phone — just the things you might need to know about. This saves you countless hours of scrolling through every online interaction your child has while allowing you to build trust and maintain an open line of communication with your child. Families can set time limits and create schedules for when their children’s devices can connect to the internet (through both cell service and Wi-Fi). Bark’s web filter lets you select which websites are appropriate for your child to access on their devices. You can block specific sites or even whole categories like streaming services, online gaming, sexual content, and more.

Pioneer Internet will offer Bark Premium at a cost of $12/month, which provides content monitoring, screen time management, app and website blocking, and location sharing. Only one Bark account will be needed per family. All of your wireless devices such as phones and tablets can be covered under the same Bark account.

Content Monitoring Bark uses advanced machine learning and statistical analysis techniques to recognize potential problems. Simple keyword searches are not enough to detect the majority of issues, which is why our parental control app uses contextual analysis and natural language processing to determine when something serious might be happening. For example, Bark knows the difference between a kid saying “This homework makes me wanna kill myself,” versus “Nobody cares about me!! I wanna kill myself.” Our algorithm also keeps up with the latest in teen slang. Screen Time Management and Website Blocking Families can manage not only when their kids can access the internet on their devices, but also which sites and apps they can visit. You can create custom profiles for each child in your house, create screen time schedules, and manage access to a wide variety of websites — including video streaming, gaming, adult content, and more.

To sign up with Pioneer Bark Premium for only $12/mo., simply click the Add To Cart button on this page. By doing this it will take you to our online order process, follow the on screen instructions. If you prefer, call 888.782.2667 or stop by any Pioneer retail store to activate service. One your service is activated with Pioneer, download the Bark - Parental Controls app from your mobile store. You will receive an email from Bark shortly after your service is activated with Bark, click on the link in the email to complete your set up. Be sure to use the same email you provided Pioneer during the Bark Premium sign up process to register on the mobile app. If you have any questions, please call us at 888.782.2667.

Not at all! You and/or your child simply connect your child’s accounts and devices to Bark, which only takes a few minutes. Once the apps are installed and logged in, you’ll be able to set up profiles for each of your child’s monitored devices. This part can take some time depending on how in-depth you go, but it doesn’t have to be done all at once. If you need any help, Bark has a dedicated team of Family Online Safety Specialists ready to help and answer any questions you may have. To reach out, simply email

You’ll need a computer for set up if your child has an iPhone, iPad, or iPod. For Androids, you won’t need a computer at all

Bark takes the security of your child’s data very seriously. Their website uses SSL encryption, and all analyzed data is stored within Bark’s encrypted database. For more information about Bark’s security measures, visit Pioneer Internet will not be privy to any of your personalized Bark settings, notifications, alerts, or any of the information provided to you by Bark.

Bark monitors 30+ of the most popular social media platforms and apps, as well as text messages and saved photos and videos on devices. To check out an interactive list of everything Bark monitors based on what type of device your child has, visit For apps that Bark doesn’t currently monitor, you can easily block them entirely or set limits on daily access.