Ready to get started?
(Must be a Pioneer Telephone Internet customer to subscribe to Pioneer iVideo™)
Ready to watch?
(Must have an active Pioneer iVideo™ account)
Pioneer iVideo™ Channel Packages
Basic
- Local Channels, including ABC, NBC, CBS and Fox all in HD when available
- Package includes one stream and 50 hours of Cloud DVR storage
- Does not include Video on Demand or Restart TV
- Does not include Music channels
Essential
- Over 50 popular HD channels when available. Basic channels included
- Includes two streams and 50 hours of Cloud DVR storage
- Access to Video on Demand and Restart TV
- Does not include Music Channels
Complete
- Over 100 popular HD channels when available. Basic and Essential channels included
- Includes three streams and 100 hours of Cloud DVR storage
- Access to Video on Demand and Restart TV
- Includes 50 Music Channels
Ultimate
- Over 140 popular HD channels when available. Basic, Essential and Complete channels included
- Includes all 42 premium channels from STARZ, Cinemax, Showtime and The Movie Channel
- Includes three streams and 100 hours of Cloud DVR storage
- Access to Video on Demand, Restart TV and Music channels
Premium Channel & Additional Features Options
Pioneer iVideo™ Supported Devices
Download the mobile apps here
(Must have current iVideo™ account to log in)
Click here for our Pioneer iVideo™ Quick Start Guide
Check out the Pioneer iVideo™ User Guide here
Pioneer iVideo™ How-to Videos
Pioneer iVideo™ Features
*Some restrictions apply. Customer must subscribe to an adequate speed of Pioneer Internet (PTCI). We recommend 10Mb for a typical Pioneer iVideo™ stream. A free Amazon account is required to use the Fire TV Stick. Product details, channel lineups, pricing and availability subject to change. Cloud DVR recordings can be viewed outside the home on an individual show and/or network basis. See list of Supported Devices. Replay TV is enabled/disabled on an individual show and/or network basis. All HD when available. Must be a Pioneer Telephone Residential Internet customer to subscribe to Pioneer iVideo™.
Stream some of your favorite channels and programming to your tablet, smartphone, laptop or home pc from anywhere you can receive internet signal.
Click the link below and select Pioneer iVideo™ to register and view instructions.
*wtve.net is available to Residential Pioneer iVideo™ customers only.
Frequently Asked Questions
Can't find an answer to your question? Send us an email here!
Pioneer iVideo™ is a full featured, streaming TV app that you download and install on your favorite streaming devices including steaming media players, smart TVs, smartphones, tablets, laptops and desktop computers. You can access your subscription through the Pioneer iVideo™ app that runs on your streaming device via one of the app stores. Apple, Amazon or Google.
(Pioneer iVideo™ App is not supported on Roku streaming devices or Roku TVs)
You will need a Pioneer Internet plan with a 10Mbps speed or higher, a streaming device and a subscription to Pioneer iVideo™.
A streaming device or media player connects your television to the Internet and allows you to stream video and music from online services. We recommend Amazon Fire TV, Apple TV or Android TV.
Visit GoPioneer.com/residential/ivideo for a full list of recommended and supported devices.
You can watch Pioneer iVideo™ on any of the compatible streaming devices listed above in the Supported Devices section. We also offer Amazon and Google streaming devices at our Local Pioneer Telephone Business office’s available for purchase or lease.
Click on this link-https://ivideo.gopioneer.com/sign_up.html ,or call/visit your Local Pioneer Business to sign up.
To cancel your iVideo™ subscription, you must call 1.888.782.2667.
Restart TV allows you to restart a show or movie if you missed it from the beginning. Restart TV is not available on all network channels based upon our contract right with the networks. “Fast Forward capability during Restart TV is not typically available.”
Replay TV allows you to go back 72-hours to watch a show or movie you missed, that you did not record. Replay TV is not available on all network channels based upon our contract rights with the networks. “Fast Forward capability during Replay TV is not typically available.”
The Pioneer iVideo™ app only streams on Pioneer Telephone Coop wireline Internet, (Fiber or Copper lines or on Wi-Fi). It does not work on Pioneer Fixed Wireless or Pioneer Cellular Data Network. Pioneer iVideo™ customers can use the WatchTVEverywhere link (wtve.net) to access the Pioneer iVideo™ subscribed network apps while outside of the Pioneer Internet area. Be cautious Cellular Data rates may apply when streaming video. Select Pioneer iVideo™ as Your TV Provider on the dropdown menu.
Yes, Pioneer iVideo™ users can sign into their account using stream.GoPioneer.com on any supported web browser inside the Pioneer Internet network. Chrome, Internet Explorer, Edge, Fire Fox and Safari. Be sure to sign off when finished.
At the bottom of the page is a hyperlink you can select to take you back to the screen to select a different TV Provider.
Open the Pioneer iVideo™ Sign In page on your web browser by visiting stream.gopioneer.com and select Forgot Password? at the bottom. Type in the email address you used for your Pioneer iVideo™ Username in the Email address field on the Recover Password screen and select Submit. This will resend the Create Password email. If you do not receive the email contact us at 888.782.2667 to verify the email is correct on your iVideo account.
High Definition when HD channel is available. No installation fee if already a PTC Internet subscriber. Replay and Restart TV is dependent on network transmission permissions. Product details, channel lineups, pricing, and availability are subject to change. On-Demand is enabled/disabled on an individual show and/or network basis. Not all networks or shows allow this feature. Pioneer Internet recommends a minimum of 10 Mbps per concurrent stream for the best streaming experience. To view Terms and Conditions, click here